Last updated: April 5, 2026
These terms govern use of the CutQueue platform, including business accounts, booking pages, booking buttons, dashboard tools, websites, reminders, exports, and connected third-party services.
These terms apply to the barber, barbershop, business owner, staff member, or other person using a CutQueue business account. By creating or using an account, you agree to these terms.
You must provide accurate account details and keep login credentials secure. You are responsible for activity under your account and for ensuring your staff use the platform appropriately.
Paid plans are billed on a recurring basis unless cancelled. Booking only is the lower-cost plan for shops that only need booking tools and email reminders. Solo Barber and higher plans include website access, client recall, and review booster features in the plan price. Prices shown at signup or checkout apply to the subscription you select, and future billing changes take effect through your Stripe billing setup or any updated pricing you agree to later.
Where offered, CutQueue plans may begin with a free 7-day trial. You can cancel during that trial from the Stripe billing portal and Stripe should not continue the subscription after the trial ends if you cancel in time. If a checkout is started but not completed, access, features, or publishing rights may remain restricted until payment setup is confirmed. CutQueue may limit, suspend, or cancel access for failed or incomplete subscription setups.
Your business retains ownership of its customer list, bookings, service configuration, and related business data. CutQueue provides export tools so you can access that data. You are responsible for ensuring you have a lawful basis to collect and use customer data entered into the platform.
You are responsible for your own booking rules, deposit rules, cancellation windows, no-show policy, legal text, and customer-facing disclosures. Customers booking through your CutQueue page are booking with your business, not with CutQueue.
CutQueue can connect to third-party providers such as Stripe and other payment or terminal tools. Unless expressly stated otherwise, CutQueue is not the merchant of record for your barbering services and does not hold customer service funds on your behalf. Banking, card machine, transfer, payout, and chargeback handling may depend on the connected provider.
If enabled, CutQueue may send booking reminders, recall messages, review requests, password resets, and other operational emails. You are responsible for ensuring your communications settings, customer permissions, and content comply with applicable law.
CutQueue may provide website design, hosting, preview, or booking button tools. You are responsible for the content you publish, including text, images, branding, legal notices, and any embedded code on your own website.
You must not use the service for fraud, spam, unlawful activity, harassment, scraping, interference with the platform, abuse of reminders or contact forms, or any activity that could harm customers, other businesses, or CutQueue operations.
CutQueue aims to provide a reliable service but does not guarantee uninterrupted availability. Maintenance, outages, third-party failures, and upstream provider issues may occur. Support is provided on a reasonable efforts basis.
You may stop using the service at any time. CutQueue may suspend or terminate accounts for abuse, fraud, legal risk, repeated payment failure, or breach of these terms.
To the maximum extent permitted by law, CutQueue is not liable for indirect, incidental, special, or consequential losses, including lost revenue, missed bookings, customer disputes, or data issues caused by third-party services, user actions, or external failures.
CutQueue may update these terms from time to time. Continued use of the platform after an update means the updated version applies.
For legal, billing, or account questions, contact CutQueue support using the support options available in the dashboard or at your listed support address.